Each playbook provides specific actions, tools, and practices to improve your maturity in that domain. Use these after completing an assessment to address identified gaps.
Foundations
Define meaningful SLIs, set realistic SLOs, implement error budget policies, and drive data-driven reliability decisions.
Read Playbook →Observability
Build comprehensive metrics, logs, and traces infrastructure with effective dashboards and correlation.
Read Playbook →Create actionable, symptom-based alerts with proper thresholds, runbooks, and noise reduction.
Read Playbook →Incidents
Establish clear incident roles, escalation paths, communication protocols, and post-incident reviews.
Read Playbook →Build sustainable on-call rotations with proper compensation, load balancing, and burnout prevention.
Read Playbook →Define RPO/RTO, implement backup strategies, and conduct regular failover testing.
Read Playbook →Resilience
Implement circuit breakers, retries, timeouts, bulkheads, and graceful degradation.
Read Playbook →Apply USE Method, conduct load testing, implement autoscaling, and plan capacity.
Read Playbook →Design experiments, control blast radius, run game days, and build confidence in systems.
Read Playbook →Release & Operations
Build CI/CD pipelines, implement canary deployments, and track DORA metrics.
Read Playbook →Identify and eliminate toil, build self-service platforms, and automate operations.
Read Playbook →Map service dependencies, manage vendor SLAs, and reduce coupling risks.
Read Playbook →Culture
Foster blameless culture, build psychological safety, and improve cross-team collaboration.
Read Playbook →Infrastructure
Secure secrets management, certificate automation, and vulnerability scanning.
Read Playbook →Create architecture diagrams, maintain runbooks, and keep docs current with code.
Read Playbook →