Technical Operations Excellence

A comprehensive guide to Site Reliability Engineering, Observability, and Platform Operations

34
One-Pagers
10
Core Themes
35+
Research Sources
Vision & Overview
→ Reliability Unleashed — From Chaos to Confidence
SRE Foundations & Assessment
→ SRE Foundations — SLIs, SLOs, Error Budgets → DORA 24 Capabilities — DevOps Research Framework → SRE Maturity Assessment — Measuring Capabilities → SLO Design Framework — Effective Objectives ★ Interactive Assessment — Auto-Scoring + Rubrics
Observability
→ Observability Mastery — Three Pillars & OTel → Multi-Window Alerting — Burn Rate Strategy → USE Method — Utilization, Saturation, Errors → Observability 2.0 — High Cardinality Events → Alert Tuning Playbook — Reducing Noise
Resilience Patterns
→ Resilience Patterns — Circuit Breakers, Bulkheads → Defense in Depth — Layered Security → HRO Patterns — High-Reliability Orgs → Release It! Patterns — Stability Patterns → Chaos Engineering — GameDay Practices
Incident Management
→ Incident Excellence — Response & Postmortems → Learning from Catastrophe — Case Studies → Runbook Quick Reference — Templates & Practices
Release & Capacity
→ Capacity & Release — DORA, Progressive Delivery → NALSD Framework — Large System Design → Designing for Recovery — Breakglass Access
Infrastructure
→ Infrastructure Reliability — K8s, TSDB, Backends → Kubernetes Patterns — K8s Operational Patterns → Platform Engineering — Golden Paths, Self-Service
AI/ML & Agentic
→ AI/ML Operations — MLOps, Non-Determinism → Agentic Operations — Bot Operations, AI Agents
People & Culture
→ People & Culture — Westrum, Team Topologies → On-Call Excellence — Sustainable Rotations → Three Ways of DevOps — Flow, Feedback, Learning → Team Topologies — Organizing Teams
Industry & Implementation
→ Industry Leaders — Google, Netflix, NASA → Implementation Roadmap — Getting Started → Automation Paradoxes — When Automation Hurts → SRE Evolution Timeline — History & Future